FAQ
Frequently asked questions
Short answers to the questions teams ask first.
Does uptimeloom monitor my servers?
No. uptimeloom does not run uptime checks. Your team sets component status and posts incidents, so the page says what you have confirmed, not what a probe guessed.
Do visitors need an account?
No. Anyone with the link can read a published page. Subscribing needs only an email address, confirmed once.
How do subscribers get notified?
By email, through Amazon SES: confirmation, incident updates you mark for email, maintenance announcements and reminders. They can also follow the RSS feed. There are no SMS, chat or webhook notifications.
What happens to the page if uptimeloom itself has trouble?
The page falls back to the last published snapshot in object storage and says it may be out of date, instead of showing an error.
Can I use my own domain?
Not yet. Pages are served at /status/<your-slug> on the uptimeloom host.
How long is history kept?
The public page shows 90 days. Status changes are kept for 400 days and audit events for 400 days by default.
What do you do with subscriber addresses?
Send that page’s emails, nothing else. They never appear on the public page or feed. Unconfirmed sign-ups are deleted after 7 days and unsubscribed addresses 30 days later.
How do I get access?
Accounts are invite-only for now. Use the contact form and choose “Request access”.
Still stuck? Contact us.